Risk Assessment for Service Provision During COVID-19

Hazard: Working during COVID-19 outbreak

Who might be harmed and how?  Staff may be prone to contracting coronavirus when working at a clinic, or spreading it to others

Risk level: High

What EML is already doing:  Admin teams may work from home some or all of the time; encouraging employees to travel to work via car, bicycle or foot where possible; strongly encouraging use of face coverings on public transport; hand washing upon arrival at the workplace; signs and resources to promote good hygiene practices, handwashing / antibacterial gel; enhanced PPE while working, and provisions for safe disposal; non-contact thermometers available at all clinics; regular antigen testing of employees not working from home; social distancing where possible; protective screens in high-traffic areas; natural ventilation of workspaces where possible; building management at each location will have their own COVID safe procedures and risk assessments in place.

Further action required to manage the risk: Inform building management if an employee develops COVID-19 related symptoms.

Action by whom: Management team

Residual risk level: Medium

Hazard: COVID-19 – risk to candidates

Who might be harmed and how?  Candidates may be prone to contracting coronavirus when visiting a clinic, or spreading it to others

Risk level: High

What EML is already doing: Promoting good hygiene practices, handwashing / use of antibacterial gel upon entry; social distancing where possible in waiting areas and consultation rooms; COVID-secure signage; Workspace Sanitisation Procedure detailing methods and frequency of cleaning (i.e. in between each appointment); strongly encouraging candidates to wear face coverings while on premises; spacing out appointments to reduce number of candidates in building/waiting area at any one time.

Further action required to manage the risk: If a symptomatic candidate arrives at the clinic they must be turned away; inform Customer Support team so that the client will be informed of the reason for not completing the appointment.  Inform building management also

Action by whom:  Clinical Team / Customer Support Team

Residual risk level: Medium

Hazard: Handling biological samples

Who might be harmed and how: Phlebotomy, vaccination and COVID-19 testing procedures require close physical contact with the candidate

Risk level:  High

What EML is already doing:  Enhanced PPE and room cleaning regimes between each appointment; correct packaging and transportation of samples to laboratory; safe disposal of sharps/clinical waste and PPE; report any positive COVID tests to the candidate’s employer and advise the employee to return home immediately and self-isolate; COVID antigen and PCR test results reported to Public Health England.

Further action required to manage the risk: If a positive test result indicates active COVID-19 infection in a candidate this must also be reported to the building management

Action by whom: Clinical Management

Residual risk level: Medium

Hazard: Safe disposal of clinical waste

Who might be harmed and how: Enhanced PPE for use when conducting essential customer-facing work during coronavirus outbreak must be treated as clinical waste.  Failure to dispose of masks, gloves and aprons properly may result in the infection of employees or others e.g. cleaners

Risk level:  High

What EML is already doing:  PPE Guidelines published and PPE declarations signed by clinical staff; enhanced PPE in use.  Extra clinical waste pedal bins available for disposal of PPE, collected regularly by a licensed waste contractor.  Building management at regional locations advised to inform cleaners not to empty these pedal bins

Further action required to manage the risk: None

Action by whom: N/A

Residual risk level: Medium

Compiled by: Vivienne Feehily, Compliance Manager

Approved by: Dr Dan Hegarty, CEO; Dr Steve Malleson, CMO

Date: 19 July 2021 | Review date: 1 October 2021